{"id":6603,"date":"2022-06-09T05:24:40","date_gmt":"2022-06-09T03:24:40","guid":{"rendered":"https:\/\/lab-movie.hanu.edu.vn\/?post_type=publications&p=6603"},"modified":"2023-06-09T05:25:45","modified_gmt":"2023-06-09T03:25:45","slug":"tong-quan-ve-nganh-khach-san-tai-ha-noi","status":"publish","type":"publications","link":"https:\/\/lab-movie.hanu.edu.vn\/vi\/publications\/tong-quan-ve-nganh-khach-san-tai-ha-noi\/","title":{"rendered":"T\u1ed5ng quan v\u1ec1 ng\u00e0nh kh\u00e1ch s\u1ea1n t\u1ea1i H\u00e0 N\u1ed9i"},"content":{"rendered":"

S\u1ef1 b\u00f9ng ph\u00e1t c\u1ee7a \u0111\u1ea1i d\u1ecbch COVID-19 \u0111\u00e3 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn du l\u1ecbch H\u00e0 N\u1ed9i trong n\u0103m 2020 v\u00e0 2021. L\u01b0\u1ee3ng kh\u00e1ch c\u1ea3 trong n\u01b0\u1edbc v\u00e0 qu\u1ed1c t\u1ebf \u0111\u1ebfn H\u00e0 N\u1ed9i \u0111\u1ec1u s\u1ee5t gi\u1ea3m so v\u1edbi giai \u0111o\u1ea1n tr\u01b0\u1edbc d\u1ecbch. T\u1ef7 l\u1ec7 l\u1ea5p \u0111\u1ea7y trung b\u00ecnh l\u1ea7n l\u01b0\u1ee3t ch\u1ec9 \u0111\u1ea1t 35% v\u00e0 31% v\u00e0o n\u0103m 2020 v\u00e0 2021.<\/p>\n\n\n\n\n\n\n
Kh\u00e1ch du l\u1ecbch<\/strong><\/td>\n<\/td>\n2017<\/strong><\/td>\n2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n2021<\/strong><\/td>\n<\/tr>\n
\u00a0– Kh\u00e1ch \u0111\u1ebfn kh\u00e1ch s\u1ea1n H\u00e0 N\u1ed9i<\/td>\n1000 visits<\/em><\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 14,053<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 16,348<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 17,091<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,780<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1,164<\/td>\n<\/tr>\n
Trong \u0111\u00f3: Kh\u00e1ch n\u01b0\u1edbc ngo\u00e0i<\/td>\n1000 visits<\/em><\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,024<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,589<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 4,803<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 875<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 245<\/td>\n<\/tr>\n
\u00a0– Kh\u00e1ch \u0111i n\u01b0\u1edbc ngo\u00e0i<\/td>\n1000 visits<\/em><\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 160<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 170<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 169<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 22<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 504<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

S\u1ed1 l\u01b0\u1ee3ng doanh nghi\u1ec7p t\u0103ng theo th\u1eddi gian t\u1eeb n\u0103m 2017 \u0111\u1ebfn n\u0103m 2019 v\u00e0 gi\u1ea3m v\u00e0o n\u0103m 2020, 2021 khi d\u1ecbch COVID-19 b\u00f9ng ph\u00e1t tr\u00ean c\u1ea3 n\u01b0\u1edbc v\u00e0 th\u00e0nh ph\u1ed1. C\u00f3 s\u1ef1 chuy\u1ec3n d\u1ecbch c\u01a1 c\u1ea5u s\u1edf h\u1eefu t\u1eeb doanh nghi\u1ec7p nh\u00e0 n\u01b0\u1edbc sang khu v\u1ef1c t\u01b0 nh\u00e2n. Doanh nghi\u1ec7p nh\u00e0 n\u01b0\u1edbc sa s\u00fat d\u1ea7n, doanh nghi\u1ec7p t\u01b0 nh\u00e2n t\u0103ng tr\u01b0\u1edfng v\u01b0\u1ee3t b\u1eadc tr\u01b0\u1edbc \u0111\u1ea1i d\u1ecbch. Doanh nghi\u1ec7p c\u00f3 v\u1ed1n \u0111\u1ea7u t\u01b0 n\u01b0\u1edbc ngo\u00e0i gia t\u0103ng, th\u1ec3 hi\u1ec7n s\u1ef1 hi\u1ec7n di\u1ec7n m\u1ea1nh m\u1ebd t\u1ea1i th\u1ecb tr\u01b0\u1eddng H\u00e0 N\u1ed9i.<\/p>\n\n\n\n\n\n
S\u1ed1 doanh nghi\u1ec7p kinh doanh d\u1ecbch v\u1ee5 du l\u1ecbch, l\u01b0u tr\u00fa t\u1ea1i H\u00e0 N\u1ed9i<\/strong><\/td>\n2017<\/strong><\/td>\n2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n2021<\/strong><\/td>\n<\/tr>\n
Ho\u1ea1t \u0111\u1ed9ng d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa v\u00e0 \u0103n u\u1ed1ng<\/td>\nDoanh nghi\u1ec7p<\/em><\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,078<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,293<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,690<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,903<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 3,851<\/td>\n<\/tr>\n
D\u1ecbch v\u1ee5 du l\u1ecbch<\/td>\nDoanh nghi\u1ec7p<\/em><\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1,937<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,123<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,408<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,470<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 2,437<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Vi\u1ec7c l\u00e0m trong ng\u00e0nh c\u00f3 xu h\u01b0\u1edbng t\u0103ng l\u00ean \u0111\u1ebfn n\u0103m 2019 v\u00e0 gi\u1ea3m xu\u1ed1ng v\u00e0o n\u0103m 2020, 2021. Lao \u0111\u1ed9ng thu\u1ed9c khu v\u1ef1c kinh t\u1ebf t\u01b0 nh\u00e2n chi\u1ebfm h\u01a1n 80% v\u00e0 h\u01a1n 90% trong d\u1ecbch v\u1ee5 du l\u1ecbch.<\/p>\n\n\n\n\n\n
S\u1ed1 lao \u0111\u1ed9ng ng\u00e0nh d\u1ecbch v\u1ee5 du l\u1ecbch v\u00e0 l\u01b0u tr\u00fa t\u1ea1i H\u00e0 N\u1ed9i<\/strong><\/td>\n<\/td>\n2017<\/strong><\/td>\n2018<\/strong><\/td>\n2019<\/strong><\/td>\n2020<\/strong><\/td>\n2021<\/strong><\/td>\n<\/tr>\n
Ho\u1ea1t \u0111\u1ed9ng d\u1ecbch v\u1ee5 l\u01b0u tr\u00fa v\u00e0 \u0103n u\u1ed1ng<\/td>\nNg\u01b0\u1eddi<\/em><\/td>\n63,334<\/td>\n\u00a0\u00a0 67,776<\/td>\n\u00a0 74,305<\/td>\n\u00a074,276<\/td>\n73,383<\/td>\n<\/tr>\n
D\u1ecbch v\u1ee5 du l\u1ecbch<\/td>\nNg\u01b0\u1eddi<\/em><\/td>\n\u00a0\u00a0 14,404<\/td>\n\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 –<\/td>\n\u00a0\u00a0 17,142<\/td>\n\u00a010,913<\/td>\n\u00a0\u00a0 10,781<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

V\u1edbi m\u1ee5c \u0111\u00edch ph\u00e2n t\u00edch, t\u00ecm hi\u1ec3u nhu c\u1ea7u v\u00e0 \u0111\u01b0a ra tri\u1ec3n v\u1ecdng vi\u1ec7c l\u00e0m t\u1ea1i th\u1ecb tr\u01b0\u1eddng lao \u0111\u1ed9ng \u0111\u1ecba ph\u01b0\u01a1ng, kh\u1ea3o s\u00e1t tr\u1ef1c tuy\u1ebfn (CAWI) v\u00e0 ph\u1ecfng v\u1ea5n tr\u1ef1c ti\u1ebfp (FaF) \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n t\u1ea1i c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c x\u1ebfp h\u1ea1ng sao t\u1ea1i H\u00e0 N\u1ed9i. Cu\u1ed9c kh\u1ea3o s\u00e1t \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0o n\u0103m 2020-2021, th\u1eddi \u0111i\u1ec3m ch\u1ecbu \u1ea3nh h\u01b0\u1edfng b\u1ea5t l\u1ee3i c\u1ee7a \u0111\u1ea1i d\u1ecbch COVID-19. Trong th\u1eddi k\u1ef3 b\u00f9ng ph\u00e1t d\u1ecbch COVID-19, c\u00e1c kh\u00e1ch s\u1ea1n ho\u1ea1t \u0111\u1ed9ng v\u1edbi c\u00f4ng su\u1ea5t gi\u1ea3m. H\u1ea7u h\u1ebft c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u1ec1u c\u1eaft gi\u1ea3m ngu\u1ed3n nh\u00e2n l\u1ef1c \u0111\u1ec3 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng. Do \u0111\u00f3, d\u1eef li\u1ec7u v\u1ec1 nh\u00e2n s\u1ef1 c\u1ee7a kh\u00e1ch s\u1ea1n kh\u00f4ng \u0111\u1ea1i di\u1ec7n cho c\u00e1c ho\u1ea1t \u0111\u1ed9ng h\u00e0ng ng\u00e0y.<\/p>\n

C\u00e1c kh\u00e1ch s\u1ea1n tham gia kh\u1ea3o s\u00e1t ch\u1ee7 y\u1ebfu bao g\u1ed3m nh\u00e2n vi\u00ean kh\u00f4ng theo th\u1eddi v\u1ee5 (nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c thu\u00ea l\u00e2u d\u00e0i). Nh\u00ecn chung, sinh vi\u00ean t\u1ed1t nghi\u1ec7p \u0111\u1ea1i di\u1ec7n cho 59% nh\u00e2n vi\u00ean, ho\u1ea1t \u0111\u1ed9ng ch\u1ee7 y\u1ebfu v\u1edbi t\u01b0 c\u00e1ch l\u00e0 c\u00f4ng nh\u00e2n kh\u00f4ng theo th\u1eddi v\u1ee5 t\u1ea1i c\u00e1c c\u01a1 s\u1edf cao c\u1ea5p. T\u1ef7 l\u1ec7 sinh vi\u00ean t\u1ed1t nghi\u1ec7p cao trong s\u1ed1 nh\u00e2n vi\u00ean kh\u00e1ch s\u1ea1n l\u00e0 do c\u00e1c y\u00eau c\u1ea7u c\u1ee7a ch\u00ednh ph\u1ee7 v\u1ec1 tr\u00ecnh \u0111\u1ed9 c\u1ee7a c\u00e1c v\u1ecb tr\u00ed ch\u1ee7 ch\u1ed1t v\u00e0 kh\u1ea3 n\u0103ng gi\u1eef ch\u00e2n nh\u00e2n vi\u00ean ch\u1ee7 ch\u1ed1t trong th\u1eddi k\u1ef3 COVID.<\/p>\n\n\n\n\n\n\n
Sinh vi\u00ean t\u1ed1t nghi\u1ec7p c\u00f3 vi\u1ec7c l\u00e0m<\/td>\n3 sao
\n<\/em><\/strong><\/td>\n		4 sao
\n<\/em><\/strong><\/td>\n		5 sao<\/em><\/strong><\/td>\nT\u1ed5ng s\u1ed1
\n<\/em><\/strong><\/td>\n<\/tr>\n
Theo m\u00f9a v\u00e0 kh\u00f4ng theo m\u00f9a<\/td>\n28%<\/td>\n62%<\/td>\n59%<\/td>\n59.1%<\/td>\n<\/tr>\n
Kh\u00f4ng theo m\u00f9a<\/td>\n28%<\/td>\n62%<\/td>\n56%<\/td>\n57.5%<\/td>\n<\/tr>\n
Theo m\u00f9a<\/td>\n0%<\/td>\n0%<\/td>\n3%<\/td>\n1.5%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Ph\u1ee5 n\u1eef chi\u1ebfm 51,8% nh\u00e2n vi\u00ean, b\u1ea5t k\u1ec3 ch\u00fang ta \u0111ang n\u00f3i v\u1ec1 nh\u00e2n vi\u00ean th\u1eddi v\u1ee5 hay kh\u00f4ng theo th\u1eddi v\u1ee5. T\u1ef7 l\u1ec7 ph\u1ee5 n\u1eef \u0111\u01b0\u1ee3c tuy\u1ec3n d\u1ee5ng l\u00e0 kho\u1ea3ng 50%, h\u01a1i kh\u00e1c nhau gi\u1eefa c\u00e1c lo\u1ea1i kh\u00e1ch s\u1ea1n.<\/p>\n\n\n\n\n\n\n
T\u1ef7 l\u1ec7 n\u1eef c\u00f3 vi\u1ec7c l\u00e0m<\/strong><\/td>\n3 sao
\n<\/em><\/strong><\/td>\n		4 sao<\/em><\/strong><\/td>\n5 sao<\/em><\/strong><\/td>\nT\u1ed5ng s\u1ed1
\n<\/em><\/strong><\/td>\n<\/tr>\n
Theo m\u00f9a v\u00e0 kh\u00f4ng theo m\u00f9a<\/td>\n46.3<\/td>\n51.8<\/td>\n52.4<\/td>\n51.8<\/td>\n<\/tr>\n
Kh\u00f4ng theo m\u00f9a<\/td>\n46.3<\/td>\n51.8<\/td>\n50.2<\/td>\n50.7<\/td>\n<\/tr>\n
Theo m\u00f9a<\/td>\n0<\/td>\n0<\/td>\n2.2<\/td>\n1.1<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Trong 24 th\u00e1ng qua, c\u00e1c kh\u00e1ch s\u1ea1n \u0111\u00e3 thu\u00ea nh\u00e2n vi\u00ean l\u1ec5 t\u00e2n, bu\u1ed3ng ph\u00f2ng, b\u1ebfp v\u00e0 nh\u00e2n vi\u00ean k\u1ef9 thu\u1eadt. Vi\u1ec7c tuy\u1ec3n d\u1ee5ng y\u00eau c\u1ea7u sinh vi\u00ean t\u1ed1t nghi\u1ec7p \u0111\u1ea1i h\u1ecdc ho\u1eb7c cao \u0111\u1eb3ng cho c\u00e1c v\u1ecb tr\u00ed v\u0103n ph\u00f2ng v\u00e0 k\u1ef9 thu\u1eadt, ng\u01b0\u1eddi c\u00f3 ch\u1ee9ng ch\u1ec9 ngh\u1ec1 cho nh\u00e2n vi\u00ean b\u1ebfp v\u00e0 bu\u1ed3ng.<\/p>\n\n\n\n\n\n\n\n
Tuy\u1ec3n d\u1ee5ng trong 24 th\u00e1ng qua<\/em><\/strong><\/td>\n3 sao<\/em><\/strong><\/td>\n4 sao<\/em><\/strong><\/td>\n5 sao<\/em><\/strong><\/td>\nT\u1ed5ng s\u1ed1
\n<\/em><\/strong><\/td>\n<\/tr>\n
C\u00f3, tuy\u1ec3n d\u1ee5ng (th\u1eadm ch\u00ed ch\u1ec9 \u0111\u1ed1i v\u1edbi doanh thu)<\/td>\n<\/td>\n<\/td>\n40%<\/td>\n22%<\/td>\n<\/tr>\n
Kh\u00f4ng, kh\u00f4ng thay \u0111\u1ed5i s\u1ed1 l\u01b0\u1ee3ng nh\u00e2n s\u1ef1<\/td>\n<\/td>\n<\/td>\n20%<\/td>\n11%<\/td>\n<\/tr>\n
Kh\u00f4ng, ng\u01b0\u1ee3c l\u1ea1i, l\u1ef1c l\u01b0\u1ee3ng lao \u0111\u1ed9ng b\u1ecb c\u1eaft gi\u1ea3m<\/td>\n100%<\/td>\n100%<\/td>\n40%<\/td>\n67%<\/td>\n<\/tr>\n
T\u1ed5ng s\u1ed1<\/em><\/strong><\/td>\n100%<\/em><\/strong><\/td>\n100%<\/em><\/strong><\/td>\n100%<\/em><\/strong><\/td>\n100%<\/em><\/strong><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

T\u1eeb n\u0103m 2020 \u0111\u1ebfn n\u0103m 2021, \u0111\u1ee3t b\u00f9ng ph\u00e1t COVID-19 \u0111\u00e3 \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng \u0111\u1ebfn \u0111\u1ea5t n\u01b0\u1edbc v\u00e0 ng\u00e0nh kh\u00e1ch s\u1ea1n. Vi\u1ec7c \u0111i l\u1ea1i b\u1ecb h\u1ea1n ch\u1ebf v\u00e0 bi\u00ean gi\u1edbi qu\u1ed1c gia b\u1ecb \u0111\u00f3ng c\u1eeda. M\u1ed9t s\u1ed1 l\u01b0\u1ee3ng t\u1ed1i thi\u1ec3u du kh\u00e1ch qu\u1ed1c t\u1ebf \u0111\u1ebfn Vi\u1ec7t Nam v\u00e0 du kh\u00e1ch trong n\u01b0\u1edbc b\u1ecb h\u1ea1n ch\u1ebf do c\u00e1c y\u00eau c\u1ea7u v\u1ec1 gi\u00e3n c\u00e1ch x\u00e3 h\u1ed9i v\u00e0 gi\u00e3n c\u00e1ch x\u00e3 h\u1ed9i. C\u00e1c kh\u00e1ch s\u1ea1n ho\u1ea1t \u0111\u1ed9ng v\u1edbi c\u00f4ng su\u1ea5t r\u1ea5t th\u1ea5p. M\u1ed9t s\u1ed1 kh\u00e1ch s\u1ea1n \u0111\u01b0\u1ee3c d\u00f9ng l\u00e0m n\u01a1i c\u00e1ch ly. T\u1ea5t c\u1ea3 c\u00e1c kh\u00e1ch s\u1ea1n tham gia kh\u1ea3o s\u00e1t \u0111\u1ec1u b\u00e1o c\u00e1o r\u1eb1ng h\u1ecd \u0111\u00e3 b\u1ecf l\u1ee1 m\u1ed9t s\u1ed1 m\u1ee5c ti\u00eau.<\/p>\n

Trong th\u1eddi gian kh\u1ea3o s\u00e1t n\u0103m 2021, nh\u1eefng ng\u01b0\u1eddi \u0111\u01b0\u1ee3c ph\u1ecfng v\u1ea5n \u0111\u1ec1u t\u1ecf ra t\u00edch c\u1ef1c v\u1ec1 tri\u1ec3n v\u1ecdng du l\u1ecbch v\u00e0 l\u00f2ng hi\u1ebfu kh\u00e1ch. 100% \u0111\u1ed3ng \u00fd r\u1eb1ng ng\u00e0nh kh\u00e1ch s\u1ea1n s\u1ebd ph\u1ee5c h\u1ed3i v\u00e0 t\u0103ng tr\u01b0\u1edfng tr\u1edf l\u1ea1i trong hai n\u0103m t\u1edbi.<\/p>\n

V\u1ec1 tri\u1ec3n v\u1ecdng, 100% kh\u00e1ch s\u1ea1n cho r\u1eb1ng trong nh\u1eefng n\u0103m t\u1edbi, xu h\u01b0\u1edbng kinh t\u1ebf c\u1ee7a ng\u00e0nh du l\u1ecbch n\u00f3i ri\u00eang v\u1ec1 l\u01b0u tr\u00fa kh\u00e1ch s\u1ea1n s\u1ebd t\u0103ng tr\u01b0\u1edfng so v\u1edbi giai \u0111o\u1ea1n COVID. S\u1ef1 t\u0103ng tr\u01b0\u1edfng c\u00f3 th\u1ec3 kh\u00f4ng \u0111\u1ea1t \u0111\u1ebfn th\u1eddi k\u1ef3 ti\u1ec1n Covid trong m\u1ed9t th\u1eddi gian ng\u1eafn.<\/p>\n","protected":false},"excerpt":{"rendered":"

S\u1ef1 b\u00f9ng ph\u00e1t c\u1ee7a \u0111\u1ea1i d\u1ecbch COVID-19 \u0111\u00e3 t\u00e1c \u0111\u1ed9ng ti\u00eau c\u1ef1c \u0111\u1ebfn du l\u1ecbch H\u00e0 N\u1ed9i trong n\u0103m 2020 v\u00e0 2021. 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